Job Purpose

The Primary responsibility of an Account Manager is to cultivate and manage relationships
with key research partners and stakeholders. As the primary point of contact for partners, it is important to ensure
that their needs are met and that they are satisfied with the research collaboration. This role involves
understanding and addressing the unique needs of each partner and fostering long-term relationships that support the
research objectives of MBZUAI. To successfully execute research projects involving partners, the Account Manager
must work closely with internal teams. Ultimately, the role of an Account Manager is crucial in building strong
partnerships that contribute to the advancement of AI research and development at MBZUAI.

Key Responsibilities:

1. 1- Partnership Development
   • The Account Manager at MBZUAI plays a pivotal role in managing relationships with key stakeholders,
     fostering partnerships, and driving engagement within the research development sector.
   • Build and maintain strong relationships with key stakeholders, including researchers, faculty members,
     industry partners, and funding agencies, to support research development efforts at MBZUAI.
   • Serve as the primary point of contact for assigned accounts, understanding their needs, identifying
     opportunities for collaboration, and facilitating the successful execution of research projects.
2. 2- Communication
   • The primary goal is to support the university’s research initiatives by ensuring effective
     communication, collaboration, and strategic account management practices.
   • Facilitate clear and concise communication between internal and external stakeholders, ensuring a shared
     understanding of research objectives, requirements, and expectations.
3. 3- Collaboration
   • Work closely with internal teams to ensure the successful execution of research projects involving
     partners.
   • Collaborate with research teams to understand their needs and ensure the successful execution of
     research projects involving partners.
   • Work closely with the legal and finance departments to manage contracts and budgets.
4. 4- Planning and Strategy
   • Develop strategic account plans to identify growth opportunities, address challenges, and enhance the
     overall research development and engagement strategy.
5. 5- Professional Development
   • Stay updated on industry trends, research advancements, and best practices in account management to
     continuously improve skills, knowledge, and competencies.
6. 6- Performance Evaluation:
   • Monitor and evaluate account performance, track key metrics, and provide regular reports to management
     to support data-driven decision-making and continuous improvement.
7. 7- Other Duties
   • Carry out all other duties as reasonably directed by the Line Manager, to support the department and
     MBZUAI’s objectives.

Academic
Qualification

• A Bachelor’s degree in Business, Marketing, or a related field is required.

Professional
Experience

• In total, a minimum of 15 years of experience is required for the role, with at least 5 years of experience
  specifically in account management, business development, or client relations within a research or academic
  setting.
• Proven track record in account management, business development, or client relations within the research,
  academic, or technology sector.
• Experience in cultivating and managing relationships with key stakeholders, partners, and clients
• Experience in managing partnerships, collaborations, and projects in a research or academic setting.
• Demonstrated success in understanding and addressing the unique needs of partners to drive successful
  collaborations.

Preferred

• Master’s in Business Administration, Marketing, or a relevant discipline is preferred
• A Project Management Professional (PMP) or PRINCE2 certification is preferred.
• Familiarity with the industry or field in which the projects are being managed. In the case of a research or
  academic setting, this could include knowledge of research processes, academic structures, and compliance
  requirements.